How can we help you?

Refermate helps you earn cashback and referral commissions. Simply shop through our links at 40,000+ partner stores, and we'll automatically track your cashback. You can also share your referral links for stores and products to earn commissions when others make purchases.

Click the "Sign Up" button in the top navigation or go to our signup page. You can register with your email address or sign up instantly using Google or Apple. It's free and takes less than a minute.

Yes! Refermate is completely free to use. We earn commissions from merchants when you shop, and we share a portion of those commissions with you as cashback. There are no membership fees or hidden charges.

To earn cashback: 1) Find the store you want to shop at on Refermate, 2) Click "Activate Cashback" to go to the store's website, 3) Shop and checkout as normal. Your cashback will be automatically tracked and credited to your account.

Cashback typically shows as "pending" within 24-48 hours of your purchase. It becomes "confirmed" and available for withdrawal after the merchant's return period (usually 30-90 days). This ensures the purchase wasn't returned or cancelled.

The minimum withdrawal amount is $10. Once your confirmed cashback reaches this threshold, you can request a payout via PayPal, bank transfer, or gift cards.

Common reasons include: using ad blockers, not activating cashback before shopping, using coupon codes not listed on Refermate, or shopping through the merchant's app instead of a browser. If your cashback doesn't track, contact us at help@refermate.com with your order details.

Share your unique referral link with friends and family. When they sign up and make purchases, you earn 10% of their cashback for life. There's no limit to how many people you can refer or how much you can earn.

Yes! You can share referral links for specific products or stores. When someone makes a purchase through your link, you earn a commission. This is perfect for sharing your favorite finds on social media or with friends.

Your personal referral link is available in your account dashboard under the "Referrals" section. You can also generate specific referral links for individual stores and products from their respective pages.

Click the "Save" button on any product page to add it to your saved items. You can organize saved products into collections, track price changes, and share your collections with friends.

Product prices shown are the regular retail prices. Your cashback percentage is displayed separately and will be credited to your account after purchase. The actual amount you pay at checkout doesn't change.

Yes, in most cases! However, using coupon codes not listed on Refermate might void your cashback. Always check our store page for approved codes that stack with cashback.

Our browser extension automatically alerts you when cashback is available at supported stores. It activates cashback with one click, finds and applies the best coupon codes at checkout, and tracks price drops on saved items.

Our extension is available for Chrome, Firefox, Safari, and Edge. You can download it from your browser's extension store or from your Refermate dashboard.

Click "Forgot Password" on the login page and enter your email address. We'll send you a link to reset your password. If you signed up with Google or Apple, you don't need a password.

To delete your account, go to Account Settings and click "Delete Account." Please note this action is permanent and will forfeit any pending cashback. We recommend withdrawing available funds first.

Yes, we take security seriously. We use industry-standard encryption, never store payment card details, and never sell your personal information. Read our Privacy Policy for full details.